Security Licence Renewal

CPPSEC3101 Manage Conflict & Security Risks through Negotiation, & CPPSEC3121 Control Persons Using Empty Hand Techniques

About this Course

Every three years, crowd control security licence holders must complete 2 crowd control units (as well as their Advanced First Aid depending on when this was last completed) again, to ensure they remain up to date with the latest techniques and industry standards.  This crowd control licence renewal course is run at Southport on the Gold Coast, North Clontarf in Brisbane, and in Cairns.

The 2 crowd control units are CPPSEC3101 Manage Conflict and Security Risks through Negotiation, and CPPSEC3121 Control Persons using Empty Hand Techniques. Security licence holders will receive the required completion dates for these units on their security licence renewal notice.

RAM Training Services runs this course as a 1-day face to face course, with pre-course work required.  If you are also required to complete your Advanced First Aid, this will be an additional 2-day course – please refer to our Security Licence Renewal + Advanced First Aid course page, for this package.

Once you have successfully completed your course, and your assessment has been deemed competent, you will be issued with a Statement of Attainment (certificate) to submit to the Office of Fair Trading, to renew your licence.


Note for international students – we are not CRICOS registered, please check your visa requirements for enrolment.  We cannot accept international students who are on a student visa.

  • Delivery Method

    RAM Training Services runs a 1-day face to face course for the 2 crowd control units, with pre-course work required to be completed prior to attendance. Advanced First Aid (if required) is completed separately, and runs for 2 days with pre-course work required.


The cost to complete the 2 crowd control units is AUD$200.  If you are also required to complete the Advanced First Aid unit, please refer to our Security Licence Renewal + Advanced First Aid course page.

Note: all pricing is in Australian dollars.


Refund Policy

Please note that deposits are non-refundable, and once the course is paid in full, no refund will be given for cancellations unless 5 business days’ notice is given (less a 20% administration fee). Should we need to postpone a course for any reason, every effort will be made to reschedule the course within the following two months. If however, this is not possible, or the rescheduled dates do not suit, participants will be entitled to a full refund.

Course Dates

Courses are run on a weekly basis out of Nerang and Slacks Creek, and as required in Cairns.

Available Courses

Course Location Start Date End Date Cost
Crowd Control RenewalSouthport08/06/202208/06/2022$199.00
Crowd Control RenewalSouthport06/07/202206/07/2022$199.00
Crowd Control RenewalSouthport03/08/202203/08/2022$199.00

What You Will Learn

This course is made up of 2 Cert III units: CPPSEC3101 Manage conflict and security risks through negotiation, and CPPSEC3121: Control persons using empty hand techniques. You will be required to complete some pre-course theory prior to attending the course.  The face to face component takes you through the practical part of the course, as well as a review of the theory component.  If you haven’t completed First Aid training in the last 12 months, you will need to re-do your CPR (HLTAID009).  If you last completed your full Advanced First Aid more than 3 years ago (or not at all), you will also need to re-do the HLTAID014 Advanced first aid unit.

On successful completion of the course, you will then need to provide the Office of Fair Trading JP certified copies (or the originals in person) of your certificates before the due dates specified on your renewal notice.

Units of Competency

Core units:

  • CPPSEC3101 Manage Conflict and Security Risks through Negotiation
  • CPPSEC3121 Control Persons using Empty Hand Techniques

Why Study with RAM

  • Highly experienced and qualified trainers to guide you through your training
  • Straight forward comprehensive training to ensure your outcome is of an excellent standard, meeting industry requirements
  • Regular courses and competitive pricing


  • Woolloongabba
  • Clontarf North Brisbane
  • Southport
  • Cairns

Interest Free Payment Plans Available

Study the RAM Training Services course of your choice interest free!

Our Security Licence Renewal

Are you interested in furthering your training? Send us an Enquiry today: Send Enquiry

Please feel free to fill out our enquiry form below with any questions or queries you may have regarding our services. We will respond as quickly as possible. Alternatively you can call us on 1300 328 500.